TERMS OF SERVICE

Terms of Service

Effective Date: 08.12.25

Welcome to Holm & Herd. By accessing or using our website (holmandherd.com) and purchasing our products, you agree to be bound by the following Terms of Service (“Terms”). Please read them carefully before using our site.

1. General Information

Holm & Herd (“we,” “our,” “us”) provides bath and grooming products for pets. Our products are sold through holmandherd.com and may be available through other sales channels. By using our website, you agree to comply with these Terms, our Privacy Policy, and any additional terms posted with specific products or promotions.

2. Eligibility

You must be at least 18 years old to purchase from our website. If you are under 18, a parent or guardian must complete the purchase on your behalf.

3. Product Information

We make every effort to ensure product descriptions, images, and details are accurate. However, we do not guarantee that your device’s display of colors will be exact. We reserve the right to modify products, prices, and descriptions without notice.

4. Ordering & Payment

  • All orders must be paid in full before shipment.

  • We accept major credit/debit cards, PayPal, and other payment methods listed at checkout.

  • We reserve the right to cancel or refuse any order for any reason, including suspected fraud.

5. Shipping & Delivery

  • Shipping times are estimates and may vary. We are not responsible for delays outside our control (e.g., postal delays, customs processing).

  • Free U.S. shipping applies only to qualifying orders as stated on our website.

  • International orders may be subject to customs duties or taxes, which are the buyer’s responsibility.

6. Returns & Refunds

We want you to love your Holm & Herd products. If you are not satisfied:

  • Due to the nature of our products, all sales are final. We do not accept returns or exchanges unless the item is defective or damaged upon arrival.

  • To initiate a return, contact us at teresa@holmandherd.com for instructions.

7. Intellectual Property

All content on holmandherd.com — including images, text, product names, and logos — is the property of Holm & Herd and is protected by copyright and trademark laws. You may not use our content without written permission.

8. Limitation of Liability

Holm & Herd is not responsible for any damages resulting from the use or misuse of our products, including allergic reactions. Always read ingredient lists and consult with your veterinarian before introducing new products to your pet.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the content, privacy practices, or terms of those sites.

10. Changes to These Terms

We may update these Terms at any time. The updated version will be posted on this page with the new effective date. Continued use of our website after changes means you accept the updated Terms.

11. Contact Us

For questions about these Terms, contact us at:
Holm & Herd
Email: teresa@holmandherd.com
Address: 10894 Shag Road, New Ulm, MN 56073